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classical urns and vases
plinths
planters
troughs
crucibles
goblet
half sphere bowls
abbott jardiniere
water features
gas fire bowl
schist planter
mix and match
balls
colour options

 

Frequently Asked Questions

Handling:
As with sandstone, careful handling is required. Clean gloves to be used when installing
Kilarney Stone products. Protection of the product on site is essential - before, during and after installation takes place. Pallets arrive on site stretch wrapped.

Colours:
Cast stone colours may vary according to slight changes in natural aggregates used. Colours may also mellow on exposure to sun and weather. As the stone ages a wonderful patina will
be achieved.

Crazing:
Fine crazing can occur. This is called "thermal shock" and will self heal. It is apparent in most cement based products and is not structural. Any substrate movement may also lead to fine hairline cracks that will usually seal. Such movement is beyond Kilarney Stone's control or liability. As with all cement based products there can be efflorescence - this will generally wear away. Kilarney Stone stand by the quality and workmanship of their products.

Installation:
All planters and garden urns must be placed on a level surface - no exceptions.
When glueing parts together make sure the surfaces are clean and dry.
Leave 48 hrs before planting or filling with water.

Sealing:
Kilarney Stone recommends the sealing of water features. Sealing the product will protect from most stains and slow the aging process. Sealing cannot take place until stone is completely dry including mortar joints. Failure to meet this requirement will waive any guarantee or warranty.

Cleaning:
To clean, use only detergent. If this does not remove the stain please contact the manufacturer. Most stains will naturally fade with time.

Claims:
Claims for shortages or damaged product must be made within 24 hours of the date of delivery or they will not be recognised.

 Terms of Trade:
1 All products remains the property of Kilarney Stone Ltd until paid for in full.
2 Customers who have not traded with Kilarney Stone previously must provide payment prior to dispatch.
3 A 25% deposit is required with confirmation of order.
4 Established customers strictly 20th month following delivery (no exceptions)
5 If Kilarney Stone agrees to sell the product on credit, then the terms of trade apply.
6 All GST payable on the product is to be paid by the purchaser as shown on invoice.
7 Any variation of order must be in writing.
8 Freight will be charged to the purchaser including cost of pallets unless own arrangements have been made.
9 Delivery DOES NOT include placement.

Credit:
The purchaser acknowledges that in consideration of Kilarney Stone Ltd extending credit, the purchaser agrees to pay for all goods supplied, and comply with all terms and conditions of listed herein. Kilarney Stone Ltd reserves the right to accept or reject at its own discretion any order which it may receive.

Good faith:
All information supplied regarding the product is done so in good faith and based on research and enquiries believed to be thorough and reliable.

Our strict quality procedure ensures Kilarney Stone products leave our factory in first quality condition. Any further queries do not hesitate to contact us.

   
 
Laurie & Roanne Bryan. Phone 021 214 6985 or click here to e-mail us
 
All content copyright © Kilarney Stone Limited 2008. All rights reserved.